Business Phone

Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees, manage and scale your voice services.

Elevate the quality and reliability of your business phone

  • Give your business a competitive advantage with a modern cloud-based phone system.
  • Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
  • Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
  • Support your organization’s business continuity and resilience with 8×8’s secure, fully-redundant data centers.

Top Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Unlimited Calling, SMS & Fax

Multi-Level Auto Attendant

Call Recordings

Visual Voicemail

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

Music on Hold

Local Number Porting & Direct Dial Number

Overhead Paging

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Caller ID, Blocking, & Do Not Disturb

Call Forwarding & Transfer

Call Waiting & Parking

3-Way Calling

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

Ring Group

Call Monitoring

Call Queues

Easy Administration

Single administrative interface for user provisioning, system configuration, and management.

Role-Based Access Controls

Multi-Site Support

User Provisioning

Cost Center

Emergency Services

Corporate Features

Get features tailored to keep your employees productive and efficient.

Directory Assistance



Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

Learn more about analytics

8×8 Work Apps

Be productive in the office or on the go with all-in-one apps that give you voice, video, chat, and fax on your desktop and mobile devices.

See 8×8 Work Apps

Be ready today and plan for the future

Global Reach

Through 8×8’s patented technology, communications are automatically routed to the nearest data center to deliver superior call quality and conversations that sound and feel natural.


Incorporate 8×8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Safe and secure communications

8×8 ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.

Stay competitive with cloud PBX

Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly. Learn 5 reasons why you should ditch it for the cloud now.

Stay connected when you need it most

Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more. Find out how to prepare your network for cloud communications with this quick checklist.

Benefits of moving to the cloud


Reduce capital expenditures on physical infrastructure and save money on calling plans.


Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.


Mix and match plans to tailor your phone system to meet your needs.

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