Business Phone
Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees, manage and scale your voice services.
Elevate the quality and reliability of your business phone
- Give your business a competitive advantage with a modern cloud-based phone system.
- Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
- Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
- Support your organization’s business continuity and resilience with 8×8’s secure, fully-redundant data centers.
Top Features
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.
Unlimited Calling, SMS & Fax
Multi-Level Auto Attendant
Call Recordings
Visual Voicemail
Core Productivity
Connect with your team and customers from anywhere, anytime on any device.
Music on Hold
Local Number Porting & Direct Dial Number
Overhead Paging
Call Handling
Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.
Caller ID, Blocking, & Do Not Disturb
Call Forwarding & Transfer
Call Waiting & Parking
3-Way Calling
Call Management
Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.
Ring Group
Call Monitoring
Call Queues
Easy Administration
Single administrative interface for user provisioning, system configuration, and management.
Role-Based Access Controls
Multi-Site Support
User Provisioning
Cost Center
Emergency Services
Corporate Features
Get features tailored to keep your employees productive and efficient.
Directory Assistance
Presence
Analytics
Comprehensive performance and usage dashboards, plus reporting options for valuable insights.
Learn more about analytics
8×8 Work Apps
Be productive in the office or on the go with all-in-one apps that give you voice, video, chat, and fax on your desktop and mobile devices.
See 8×8 Work Apps
Be ready today and plan for the future
Global Reach
Through 8×8’s patented technology, communications are automatically routed to the nearest data center to deliver superior call quality and conversations that sound and feel natural.
Integrations
Incorporate 8×8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.
Safe and secure communications
8×8 ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.
Stay competitive with cloud PBX
Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly. Learn 5 reasons why you should ditch it for the cloud now.
Stay connected when you need it most
Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more. Find out how to prepare your network for cloud communications with this quick checklist.
Benefits of moving to the cloud
Affordability
Reduce capital expenditures on physical infrastructure and save money on calling plans.
Scalability
Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.
Flexibility
Mix and match plans to tailor your phone system to meet your needs.
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